Terms of service

Terms of Service

Effective Date: 23 July 2026

Welcome to ZAIVRO. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from ZAIVRO, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • All information you provide is accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities carried out under your account.

ZAIVRO reserves the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent or abusive activities.

2. Pricing and Payment

All prices displayed on ZAIVRO are in Indian Rupees (INR ₹) unless otherwise stated.

We reserve the right to modify product prices, offers, and promotions at any time without prior notice.

We accept payments through secure third-party payment gateways. By placing an order, you authorize us to charge the applicable amount using your selected payment method.

Orders will only be processed after successful payment confirmation unless Cash on Delivery (COD) is available and selected.

3. Product Descriptions

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colors may vary slightly due to screen settings.

  • Minor variations in packaging or design may occur.

  • Product availability is subject to stock.

ZAIVRO does not guarantee that all descriptions are completely free from errors. If an error is identified, we reserve the right to correct it without prior notice.

4. Order Acceptance

Submitting an order does not constitute acceptance of the order.

ZAIVRO reserves the right to:

  • Accept or decline any order.

  • Cancel orders due to pricing errors.

  • Cancel orders suspected of fraud or misuse.

  • Cancel orders due to product unavailability.

  • Request additional verification before processing an order.

If payment has already been received for a cancelled order, an appropriate refund will be initiated.

5. Shipping and Delivery

We aim to dispatch orders promptly and deliver them within the estimated delivery period.

Typical processing time:

[BUSINESS DAYS]

Delivery timelines may vary depending on:

  • Customer location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Unexpected operational delays

While we work with reliable logistics partners, delivery dates are estimates and cannot always be guaranteed.

6. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Generally:

  • Eligible return requests must be initiated within the specified return window.

  • Returned products must be unused and in their original condition unless received damaged or defective.

  • Refunds will be processed after inspection and approval.

  • Shipping charges may be non-refundable unless required by law or where the return results from our error.

Certain products may not be eligible for return due to hygiene, customization, or legal restrictions.

7. Prohibited Uses

You agree not to use the ZAIVRO website to:

  • Violate any applicable law or regulation.

  • Engage in fraudulent or deceptive activities.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Copy, reproduce, or exploit website content without written permission.

  • Interfere with the normal operation or security of the website.

Violation of these Terms may result in suspension of access and appropriate legal action.

8. Intellectual Property

All content available on ZAIVRO, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Website design

  • Graphics

  • Text

  • Icons

  • Software

is the property of ZAIVRO or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

9. Limitation of Liability

To the maximum extent permitted under applicable law, ZAIVRO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Delay in delivery

  • Product availability

  • Temporary service interruptions

  • Technical issues beyond our reasonable control

Our total liability, where applicable, shall not exceed the amount paid by the customer for the relevant order.

10. Indemnification

You agree to indemnify and hold harmless ZAIVRO, its owners, employees, affiliates, and service providers against any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in [CITY], [STATE], India.

12. Changes to These Terms

ZAIVRO reserves the right to modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: ZAIVRO

Email: letscode0111@gmail.com

Business Address: [BUSINESS ADDRESS]

Business Days: [Monday–Saturday, 9:00 AM – 6:00 PM IST]

By accessing or using ZAIVRO, you acknowledge that you have read, understood, and agreed to these Terms of Service.